Reviews

This operation is nonredeemable, and I mean there isn't one single aspect of this operation for which one could write a positive note when viewed through an objective lens in comparison with other operations along the east coast of Florida. I'll try to break this down in sections, here we go:

Professionalism and operational efficiency: The first thing you'll come to realize is you won't know who actually works for SFDH, no one is wearing a common uniform, and even when you have your gear with you trying to find out where to go, or what to do, people just walk by you without saying a word. You have some people wearing shirts from other shops, yet they apparently worked for SFDH. This is like wearing a Winn-Dixie shirt when you're working at Publix, yet it gets more confusing when you finally approach someone and ask if they work there and you get an unprofessional sarcastic response of "yeah, I do", but make the point by saying to them "Well, its hard to tell since you're wearing a Force-E shirt". Profanity is thrown around carelessly, which isn't exactly as issue for me, per se, but one should exercise a bit more caution when children are present and not to use so many within a single spoken sentence. The captain and the "dive master" will openly talk badly about other paying customers on the boat, in front of others. This is sickening and unprofessional.

Safety: I will start at the dock with people smoking, and not just smoking on the dock, but actually on the boat. My husband and I both noticed cigarette butts on the boat deck and in the trash can too. While this would normally be in the "cleanliness" section of any review I wanted mark this as a safety issue because they will smoke right next to tanks with oxygen content over 30%, and we even witnessed someone smoking right next to a bottle which had 100% oxygen. Perhaps they don't understand what an oxidizer is and how dangerous smoking on a boat is, but this is not only bad for safety, it is also not unsanitary and trashy.

Safety Part 2: The second part of safety is the boat crew and their careless nature. There is only one captain and one "dive master" on the boat, even with a boat with 20+ people on board! If this isn't bad enough we witnessed the crew asking paying customers to help with lines, ladders, and doing crew duties as they relate to other paying divers. Who is actually in charge on the boat when they're employing the help of a paying customer? What would their insurance company think of this? Even better, what would the coast guard think of this? We have never witnessed such loose protocols on a boat here in Florida, this was the first and hopefully the last time we ever see this.

Safety Part 3: To wrap up safety I'll talk about the tag line, an uncommon means of getting a diver back on board here in Florida where we have the prevailing currents generated by the Gulf Stream. Not only is this a lazy means of getting divers back on the vessel they're forcing divers to pull themselves against the current to reach their ladder. The shear amount of pressure against the body with all your gear on creates a lot of drag and will exhaust most divers. But in my experience they deployed the tag line so sloppily it wound up wrapping around my neck, chocking me, and when I finally fixed that issue(after the 'dive master' told me we'd fix it when I got back on board) of being chocked to death, it was found the tag line was wrapped around my legs and Jade, the far too young captain, was screaming at my husband to hold the tag line, but he yelled back "NO, if I pull this line it will pull her leg and yank her off the ladder, I'll be fine, do your job". This is where Jade got her little attitude and said "I'm sick of this F*cking guy". I mean, Jade, put two and two together here, we're diving together, we sit together, its probably a great idea to hold your tongue in front of someones significant other, but just don't do it general, it shows a lack of professionalism.