Pocna deserves no less than 5 stars. This was my first scuba diving experience so I chose the discovery dive course.The staff here is very skilled, didactic, passionate and fun. I was started off with a 20 minute video describing the experience, instructions, safety features and physiological effects of pressure on the body. This was followed by breathing and mouthpiece practice in shallow water prior to a 30min boat ride to open water. Diving isn't trivial and they were patient and sensitive to everyone's questions and occasional distress. We dived twice for about 30 min each time. First in the MUSA museum. The sculptures were breathtaking and included a miniature house, a Volkswagen Beetle and a haunting collection of human statues frozen in time. Second was to a nearby reef called Ma...
I have to start this review letting anyone who reads this know that I have never felt the need to comment to any employer on any employee's performance until today.
My husband & I received such exceptionally outstanding customer service from your associate Jorge Mah'as Ortiz, today here at Sandos Caracol that I felt obligated to tell you just how exceptional we found
your associates Customer service skills to be.
Jorge went out of his way, to try & assist us in resolving a issue that we were having with trying to confirm a deep sea fishing excursion. He spent over a hour assisting us, and even allowed us to use his personal
cell phone all to try his best to help aide us & hopefully
resolve our problem.
Although in the end our problems could not be
resolved today ... This employees...
Best diving experience since i dive.
Such a great team at manta, taking care of all.
All was set up always by the dive masters .
We did some super diving in the local area, pelican rock , Neptune's finger, north wall and lands end .
Also the corridor has some attractive dive spots, loved the chileno , and Santa Maria bay .
Went to Cabo Pulmo and also La Paz , wow the whale sharks were awesome , the sea lions the best ever !!!
I wish to come back soon ,
all the best to the team
I dove both Marietas and El Morro with Vallarta Adventures in 2014. The dive service was excellent. The dive guides and crew did as much support as each diver needed/wanted and allowed us to take care of things that we preferred to do by ourselves. The visibility was 80 feet or more and we saw a nice variety of wildlife. The crew also provided great entertainment and worked hard to make our 'Adventure' a fantastic experience. Five stars!
I did 3 days of diving with this dive center. This is one of the most organized dive center (if not the best) I had dove(quality of equipment, maintenance, impeccable boat, knowledgeable about the diving areas, care for the environment, etc). Everything was professional, since the booking to the diving. Luca and Ana, the dive center owner, made the preparations for the dives well in advance. As soon as we arrive to the dive shop, everything was organized to move direct to the boat (high productivity). The diving was very good, they showed many different things (morays, seahorses, box fish, frog fish, etc.) - I was impressed with the eyes they have to focus on small and interesting stuff underwater! Important to mention the boat captain Antonio, in the last dive, he jumped into the wate...
Outstanding five days of diving. Eddie and the captain did everything possible to make each day a great one. Great people.
Planet Scuba recently certified my 13 year old son to be an open water diver. Like most parents I was a bit nervous about the idea of him diving. Upon meeting Manuel, Marcos and the team at Planet Scuba I was convinced that they were extremely knowledgeable, all the gear was brand new and they made sure to give me updates on how he was doing throughout the experience. This helped me tremendously.
My son on the other hand would come back everyday with a huge smile, super excited, and loving every minute of diving and practice, telling me how he loved the cenote they took him to, how cool it was and everything he had to do.He even studied all the test material with enthusiasm and passed with a high mark!
I would recommend the shop to anyone!
An amazing dive operation!!! Pablo, Enrique, Darwin and the crew have taken such good care of us that we continue to come back year after year. They only take small groups and they are very safety conscious but help you to maximize the air in your tank. I've never met a more hospitable group of dive operators. Be assured that you will be forever friends with these guys! Can't say enough great things about them and the diving!
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