thanks to best cenotes dives to did my day unforgettable.... if you past by Tulum i can higly recommending this little agency far from the big factory around... Lia and dom are just amazing and teach your with passion and professionalism... and they became my friends see you soon guys !!!
Koox took me to Casa cenote and it was unbelievable. I was a little worried because this is my first time diving in a cenote. I have done some reef diving and snorkeling in the past, but never cave diving. Koox made it all go smooth and safe. Real professionals. Thank you guys!
We had a great diving experience with Koox. We chose Gran cenote for our first dive with them and we were not disappointed. The diving equipment was top notch. The divers were very professional. It was like they were born in the water. I am really impressed with their professionalism. Thank you for the great dive!
This was my second visit to Costa Maya while cruising the Caribbean. Last October I dived with the cruise line's excursion. It was enjoyable, but I was ambivalent about returning. This time, however, I met a fellow passenger who was going with Doctor Dive, an independent operator. It turned out to be well worth the effort to cancel my ship excursion in favour of Doctor Dive.
My new friend and I took a 10-minute taxi ride south of the cruise port to the DD shop, which looks out on cozy Yaya Beach. Our guide, Juan, set up our gear. With just two other divers there was plenty of room in their small boat. Juan, a 30-year-old from Spain, took us first to Steps, which is a nice site; not spectacular, but enjoyable nonetheless. Later, he revealed this was, in a sense, a check out dive. We must...
I did 3 days of diving with this dive center. This is one of the most organized dive center (if not the best) I had dove(quality of equipment, maintenance, impeccable boat, knowledgeable about the diving areas, care for the environment, etc). Everything was professional, since the booking to the diving. Luca and Ana, the dive center owner, made the preparations for the dives well in advance. As soon as we arrive to the dive shop, everything was organized to move direct to the boat (high productivity). The diving was very good, they showed many different things (morays, seahorses, box fish, frog fish, etc.) - I was impressed with the eyes they have to focus on small and interesting stuff underwater! Important to mention the boat captain Antonio, in the last dive, he jumped into the wate...
Cenotes are fascinating. I am glad I had the chance to see them. Highly recommend The Pit. The colour of the water and the light are really hard to explain.
An year ago, I would have never thought that I would go snorkeling with whale sharks. I am very glad I decided to do it! I have only positive things to say about Koox. They are really great at what they do and I had a great time thanks to them.
We went on a snorkel dive with Koox at Dos Ojos. The cenote itself is mesmerizing and left us speechless. The water was so clear. We had an amazing time. Thank you Koox.
Pocna deserves no less than 5 stars. This was my first scuba diving experience so I chose the discovery dive course.The staff here is very skilled, didactic, passionate and fun. I was started off with a 20 minute video describing the experience, instructions, safety features and physiological effects of pressure on the body. This was followed by breathing and mouthpiece practice in shallow water prior to a 30min boat ride to open water. Diving isn't trivial and they were patient and sensitive to everyone's questions and occasional distress. We dived twice for about 30 min each time. First in the MUSA museum. The sculptures were breathtaking and included a miniature house, a Volkswagen Beetle and a haunting collection of human statues frozen in time. Second was to a nearby reef called Ma...
I have to start this review letting anyone who reads this know that I have never felt the need to comment to any employer on any employee's performance until today.
My husband & I received such exceptionally outstanding customer service from your associate Jorge Mah'as Ortiz, today here at Sandos Caracol that I felt obligated to tell you just how exceptional we found
your associates Customer service skills to be.
Jorge went out of his way, to try & assist us in resolving a issue that we were having with trying to confirm a deep sea fishing excursion. He spent over a hour assisting us, and even allowed us to use his personal
cell phone all to try his best to help aide us & hopefully
resolve our problem.
Although in the end our problems could not be
resolved today ... This employees...
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